Privacy Policy

Last updated: June 11, 2024

MTech Performance, Inc. Privacy Policy

Our Policy MTech Performance, Inc. (“MTech Performance”) is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively “Products”). This policy covers the MTech Performance website and is applicable worldwide. This policy outlines our Personal Data handling practices for both online and offline data. If you give us Personal Data, we will treat it according to this policy. This policy may be updated from time to time, and our website will indicate when the policy has been updated. You may access the current version at any time by clicking on the “Privacy Policy” link at the footer on our website.
What Information We May Collect When you interact with our Products, we collect information that, alone or in combination with other information, could be used to identify you (“Personal Data”). This includes, but is not limited to, name, email address, postal or other physical address, phone number, credit or debit card number, title, information generated from use of our Products, and other information required to provide a Product, deliver a product, or carry out a transaction you have requested.
How Is Such Information Used? We will use your Personal Data only in accordance with our Privacy Policy. If you do not wish us to continue using your Personal Data in this manner, you may request that your account be deactivated as specified below. Some of the ways we may use your Personal Data include:

To process your orders and deliver the products and Products that you have ordered.
To provide reports based on information collected from the use of our Products.
To keep you up to date on the latest Product announcements, software updates, software upgrades, system enhancements, special offers, and other information, provided that you can edit your marketing preferences at any time as described below.
To provide support and assistance for our products and Products.
To provide the ability to create personal profile areas and view protected content.
To provide the ability to contact you and provide you with shipping and billing information.
To provide customer feedback and support.
To provide contests, sweepstakes, or other marketing or promotional activities on the MTech Performance.com or affiliate websites. Personal Data may be collected to administer those programs.
To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
To support recruitment inquiries.
To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
To provide information on your request to another individual such as a friend or co-worker.
To meet contract obligations.
TCPA Compliance: To comply with the Telephone Consumer Protection Act (TCPA), we will obtain your prior express written consent before contacting you via automated calls or text messages. You have the right to revoke this consent at any time.

Accessing and Updating your Personal Data If you believe MTech Performance is in possession of your Personal Data that you want modified or deleted, you may contact us using one of the methods specified in the section “Contacting MTech Performance” below. We may need to retain some Personal Data for the period necessary for legal proceedings, legal requirements, or for settling your account.
Unsubscribing and Opting Out Each promotional email from MTech Performance or from third parties to whom MTech Performance has given your email address with your consent includes instructions on how you can unsubscribe from that category of mailing or from receiving email from that third party.

You may also unsubscribe from MTech Performance’s promotional emails through our website or by sending an email, including your name and email address to unsubscribe@MTechPerformance.com.

If you have additional questions regarding your disclosure choices and MTech Performance’s policies regarding receipt of promotional email, you may contact MTech Performance using one of the methods specified in the section “Contacting MTech Performance” below.

TCPA Opt-Out: To opt-out of receiving automated calls or text messages from MTech Performance, you may follow the instructions provided in the message or contact us at unsubscribe@MTechPerformance.com.

Non-Personal and Anonymous Data Collection In some instances, MTech Performance may collect Non-Personal Data (e.g. aggregate or demographic) through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information.

In addition, by using some of our Products, anonymous network information may be transmitted back to us, such as Product usage information. This information is transmitted back to us, so we can determine how users are interacting with our Products, to assist us with improving our Products, and to correct any problems that may occur.

Sharing your Personal Data We do not sell or rent your Personal Data to third parties for marketing purposes unless you have granted us permission to do so.

We may share your Personal Data within MTech Performance and its affiliated companies and with third-party service providers for purposes of data processing or storage in relation to providing Products you contract with us.

We may also share your Personal Data with business partners, service vendors, authorized third-party agents, or contractors in order to provide a requested Product or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration, and providing customer support. We only provide these third parties with the minimum amount of Personal Data necessary to service the requested Product or transaction. The third parties are not permitted to use your Personal Data except for the limited purpose of completing or providing the requested Product or transaction as directed by us.

We may respond to subpoenas, court orders, or legal process by disclosing your Personal Data and other related information if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share Personal Data and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of MTech Performance’s terms of service, or as otherwise required by law.

While navigating MTech Performance’s website or Products, you may be directed to content or functionality that is hosted by a third-party supplier. When information is collected on behalf of MTech Performance exclusively, MTech Performance’s privacy policy will be referenced and will govern how your information is used. For other, non-MTech Performance sites or services, the site/service owner’s privacy policy will be referenced. You should review such supplier’s privacy and security policies prior to use.

We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. To let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.

Security of Your Personal Data MTech Performance is committed to protecting the Personal Data you share with us. We take reasonable precautions to protect Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. These industry standards include appropriate technical and organizational measures to safeguard the security of Personal Data and are supported by service organization controls that are audited annually by third-party auditors under the SSAE 16 / SOC framework.