M-Tech Performance Return & Refund Policy

At M-Tech Performance, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

Return Eligibility

• Returns are accepted within 10 calendar days of the delivery date.
• To be eligible for a return, items must:
  • Be unused, uninstalled, and in original condition
  • Include all original packaging, accessories, and documentation
  • Include a receipt or proof of purchase
• Items returned after 10 days will not be accepted.

Non-Returnable Items

• ECU Tuning/software: All ECU tuning services and digital products are final sale and cannot be returned or refunded.
• Used, installed, or modified products
• Custom/special order items (unless defective)

Restocking Fee

• All eligible returns are subject to a 15% restocking fee, deducted from your refund.
• This fee covers the costs of inspection, processing, and restocking.

How to Request a Return

1. Contact us at info@m-techperformance.com within 10 days of delivery.
2. Provide your order number and details of the item(s) you wish to return.
3. Our team will respond with return instructions and shipping details.

Return Shipping

• Customers are responsible for all return shipping costs.
• We recommend using a trackable shipping method and purchasing shipping insurance.
  M-Tech Performance is not responsible for items lost or damaged in return transit.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method, minus the 15% restocking fee, within 5–7 business days.
• If you do not receive your refund after 7 business days from approval, please check with your bank or credit card provider, as processing times may vary.

Contact

For questions about returns or to initiate a return, please email info@m-techperformance.com.

You can view our policy anytime at www.m-techperformance.com/pages/return-and-refund-policy.